Privacy Policy

January 23, 2026

Introduction

Dr. Sarah Nour ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Appointment booking details
  • Medical history and health-related information you choose to share
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on our website
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and manage appointment requests
  • Provide and improve our medical services
  • Communicate with you about appointments, services, and health information
  • Respond to your inquiries and requests
  • Send newsletters and updates (with your consent)
  • Comply with legal obligations
  • Protect our rights and prevent fraud

Protection of Health Information

We understand the sensitive nature of health-related information. All medical and health information you provide is treated with the highest level of confidentiality and is protected in accordance with applicable healthcare privacy laws and regulations. Access to your health information is restricted to authorized personnel only.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With healthcare providers involved in your care
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In case of a medical emergency

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the contact information provided on our website.

What Women Say

  • T

    Therese Sterren

    A very friendly and efficient gynecologist. You can go with your eyes closed.

  • S

    Shirley Terazzi

    I'm so happy to have finally found an experienced gynecology doctor. The appointment was booked on time. The secretary is friendly and polite. I can't recommend Dr. Osman highly enough; she's simply wonderful for us women and very professional!

  • K

    Kaltrina Ibrahimi

    I am so grateful to have finally found a gynecological center that makes me feel respected and relieved after each appointment. All the women who work there are kind, polite, very friendly, and above all, they LISTEN 🫶🏻 I highly recommend Dr. Osman; she is simply wonderful and very professional!

  • A

    Andjela Veličković

    I am very happy with the care I received from Dr. Osman. She is kind, non-judgmental, and has a modern approach to medicine. For example, she asks for your consent and respects your boundaries during the examination. Also, she doesn't automatically prescribe the pill. I recommended Dr. Osman to two of my friends, and they were also very happy!

  • G

    Grace Holmstock

    Very happy with Dr Osman, clinic is a new, modern centre, lovely receptionist/medical assistant, easy to book using oneDoc system.

  • P

    Paola Ebener

    Here's a gynecologist who makes me dread those dreadful and unpleasant annual appointments. Open, tolerant, and attentive, she makes going to these appointments almost a pleasure.

  • S

    Sanaa ul Haq

    Superb Gynecologist, very pleasant medical secretary, impeccable and modern place, easy to make appointments with oneDoc, I highly recommend +++

Book an Appointment

Book an Appointment

Care that listens. Healing that supports.